FAQ

Typically, orders are processed within 1-2 business days, and shipping times range from 4-15 business days, depending on your location. Please note that shipping may take longer during peak seasons or due to customs delays.

Yes! Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor your package's progress.ation email.

While we do our best to cover all costs, some international orders may incur customs fees, taxes, or import duties depending on your country which rarely occurs.

We process orders quickly to ensure timely delivery. If you need to change or cancel your order, please contact us as soon as possible. Once an order has been processed, we may not be able to make changes or cancel it.

Our products are sourced from various suppliers based in China. Some items may come with different labels or branding, reflecting the specific manufacturer of that product.We work closely with them to ensure quality and timely delivery.

You can reach our customer support team through our Contact Us page or by emailing us at INFO@CERPELO.COM.

All clothes are made with standard sizing in mind, and most of the pieces come with a specific size chart for each product. We highly recommend selecting one size up to ensure a comfortable fit, as the garments are tailored to fit closely to the body. Going up a size will give you a more relaxed and flexible fit.

Note:
1. Asian sizes are 1 to 2 sizes smaller than European and American
people. Choose the larger size if your size between two sizes. Please
allow 2-3cm differences due to manual measurement.